Satisfied customers are one of the most important points of our work. If the goods you receive do not meet your expectations or something goes wrong, you can always count on a return or exchange at the expense of the site within 60 days. We cover all costs of return shipping.

Requirements for Returns

Our site has a loyalty to returns. But it’s worth mentioning that the item you want to return must meet the following criteria:

  • Preserved original packaging.
  • Absence of mechanical damage.
  • The product has not been damaged due to improper use.

How to request a return

You can use our phone number or e-mail to contact us. Our consultant will give you the shipping address of the returned product and then you can send it to us. The shipping costs are covered by us.

Returns processing

The return will be processed within 3 working days from the moment we receive the parcel. The purchase price will be refunded to the same payment method you originally used to pay for this item. The refund will be completed within 5 days.

Return shipping

We will not be able to complete the return process without our receiving the product.

Contact Us

Contact us for any questions:

403 Ventana LLC
252 Washington St, Saratoga Springs, NY, 12866
Phone: (518)-735-0890